FAQ's about MGG

  • Are all products handmade?

    YES! I, Alyssa, handmade all products in small batches to guarantee high quality!

  • Is there a local order pick up option?

    YES! If you are local to the Springvale/Sanford area and would like to pick up simply use the code "PICKUP" at checkout in the discount box.

    Shipping price will automatically be discounted and I will reach out to you via email once order is all ready. Please allow 2-3 business days for order preparation. For any questions please reach out to Alyssa at themindfulgal@gmail.com

  • WAX MELT CARE

    • MGG wax melts work best with electric warmers or tea light warmer
    • Keep warmer on stable, flat surface - do not add water to your warmer
    • Do not leave warmer on for more than 4 hours
    • Best to only use one wax melt cube at a time (one cube works well for a room)
    • One cube can be reused 2-3 times or until scent fades
    • When wax melt scent does start to fade simply clean wax out and add in new cube- best to always clean out old wax as it will dilate new scent when adding it the warmer
    • Always keep out of reach out children and pets. Do not leave warmer unattended and turn off when leaving the room.

  • Are products sensitive skin safe?

    Yes for the most part! I always recommend patch testing on a small area of skin first before using all over. One of my intentions behind MG Goods is that all skin types will be able to use my products. For many years I struggled with using body care products with my sensitive/dry skin so that was one of the many reasons I started making this products- so that any skin type can use beautiful and amazing smells soaps and body care products.

  • Need to make a return or exchange?

    Please reach out directly to me (Alyssa) either via contact section and by sending an email to Alyssa at themindfulgal@gmail.com. My intention is for all my customers to love and enjoy using there goods so please reach out with any concerns

  • What to do if package says "delivered" but hasn't arrived -

    Please first give at least 1-2 business to see if package arrives or reach out to your local post office - sometimes packages get scanned or marked delivered without that actually being done yet. And please reach out to me directly, I will try my best to help and will make sure you get your goods either way :)

  • Can't find the product you are looking for or it's out of stock...

    Feel free to send me an email at themindfulgal@gmail.com or send a message under my website contact form, I do at times keep extra inventory that I don't put up in website stock.

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